It is simple to amend or cancel your booking, you can either log in to your account or please email us at info@oasismaids.com and we will take care of your request. Please give us 24 hours notice if you wish to cancel your booking otherwise you will incur a $75.00 cancellation fee or if we arrive at your property and can not access it you will incur a $100 cancellation fee. Part of this fee goes to our cleaners to compensate them for not getting paid that day.