It is simple to amend or cancel your booking, you can either log in to your account or please email us at and we will take care of your request. Please give us 24 hours notice if you wish to cancel your booking otherwise you will incur a $75.00 cancellation fee or if we arrive at your property and can not access it you will incur a $100 cancellation fee. Part of this fee goes to our cleaners to compensate them for not getting paid that day.